Irving’s inspection system has a feedback loop most cities lack: the annual inspection of a multifamily complex yields a risk rating, and the rating sets how often the city comes back — at least once a year for everyone, at least twice for Level 3 (Multifamily living). Maintenance therefore buys fewer inspections. For houses and small buildings the city appears on complaint, against the standards on its property standards page. Underneath both, Texas Property Code §92.056 gives the tenant remedies after written notice and a reasonable time, presumed to be seven days.
Learn the rating, then work backwards
Rating scores are available on request from Code Enforcement at (972) 721-4829. Ask for the complex’s current rating and the items that drove it; the rating is built from “the condition of the property, age, infrastructure, etc.,” and only the first is within a year’s reach. Owners and managers are responsible for “the units and the exterior areas of their properties” meeting code standards (Property owners and managers) — exterior conditions are visible from the street and weigh on a rating before an inspector opens a door.
What drives a rating, and what you can move
Age and infrastructure are fixed for the year; condition is not. The visible items — parking-lot surfaces, stair treads and railings, exterior lighting, dumpster enclosures, pool fencing, balcony condition — are what an inspector sees before opening a unit, and they are the fastest way to move a rating. Inside units, the recurring items are smoke alarms, water heaters, electrical covers and pest evidence. A complex that assigns each of these to a named person with a monthly check has done the work the rating rewards.
Before the annual inspection
- Walk every building exterior and common area against the city’s property standards a month ahead; photograph and correct.
- Notify tenants in writing of the inspection window, citing the lease’s access clause.
- Bring last year’s report with each item’s correction date, and the current registration.
- For a Level 3 complex, calendar the second inspection and treat the first as the rehearsal.
The tenant’s repair clock
After written notice of a condition materially affecting health or safety to the person or place where rent is paid, §92.056 presumes seven days to be a reasonable time; a second notice, or a first notice by tracked mail, then opens the tenant’s remedies. In a large complex the notices are many; a ticketing system that timestamps receipt, assignment and completion is the evidence that matters, and the lease should name the repair contact and the emergency number exactly as the statute expects.
Utilities in an apartment city
Electricity outages go to Oncor, whatever retail provider the tenant chose. Water and sewer questions go to the city’s Water Utilities department, whose rates rose on October 1, 2025. In a master-metered building where water is allocated among units, Water Code §13.5031 requires the rental agreement to describe the allocation method and state the average unit bill, and a tenant may complain to the Public Utility Commission under §13.505 if the allocation overcharges — a reason to keep the allocation method documented and the meter readings on file.
An Irving maintenance calendar
| When | Task | Why it matters here |
|---|---|---|
| A month before the annual inspection | Exterior and common-area walk against the property standards; corrections; tenant notice | The rating set at inspection decides next year’s frequency |
| March–April | Service cooling systems; inspect roofs, gutters and parking-lot drainage before spring storms | Hail and severe storms are the Dallas County spring risk |
| June–September | Test smoke alarms and security devices; monitor cooling performance | Cooling failure is the summer health-and-safety condition |
| November | Inspect heating; insulate exposed pipes and irrigation backflow assemblies | Freeze events damage exposed plumbing |
| Any tenant notice | Timestamp receipt, assignment and completion | §92.056 clock runs from the tenant’s written notice |
What changes in Irving
- The annual inspection’s risk rating sets next year’s inspection frequency — Level 3 means two visits.
- Rating scores are available on request; ask before planning the year.
- Master-metered water allocation is a compliance item in an apartment city, with PUC jurisdiction over overcharges.
- Houses are inspected on complaint against the city’s property standards.
Frequently asked questions
How can I find my Irving complex’s risk rating?
Rating scores are available on request from Code Enforcement at (972) 721-4829, per the city’s Multifamily living page.
How often is a Level 3 complex inspected in Irving?
At least twice a year (Multifamily living); every other complex is inspected at least once a year.
How long does an Irving landlord have to make a repair?
There is no city-specific deadline; Texas Property Code §92.056 applies, with seven days presumed reasonable after proper written notice.
Who does an Irving tenant call for a power outage?
Oncor Electric Delivery, which maintains the lines for every retail provider (Oncor).
Sources
Rules change and the right answer can depend on the home, the city, the lease and the timing. These are the official pages this guide relies on; check them before signing, charging a fee, sending a notice or making a legal decision.
- City of Irving — Multifamily living (Code Enforcement) ↗
- City of Irving — Property owners and managers ↗
- City of Irving — Property standards (Code Enforcement) ↗
- Texas Property Code, Chapter 92 (residential tenancies) ↗
- Oncor Electric Delivery ↗
- City of Irving — Water Utilities ↗
- Texas Water Code §§13.503–13.505 — submetering and allocated water billing ↗
General information for U.S. landlords, with a Texas focus. This guide is not legal, tax or accounting advice. Consult a qualified professional for your situation. Written by the rentalfreelease.com Editorial Team; last reviewed September 19, 2026.